WRA Class Rules and Cancellation Policy

WRA classroom policy

• Check-in opens 30 minutes before class (may vary depending on location).
• Late students are not allowed into class.

WRA cancellation and refund policy

Virtual/live classes 

• The WRA reserves the right to cancel the course or event if not filled. Should a course be cancelled, registration fees will be refunded in full.
• Student cancellations must be in writing prior to the start of the course or event and will be refunded minus a $25 cancellation fee. Some conferences and conventions have additional cancellation and refund restrictions.
• Registrations cannot be transferred between students or attendees. 
• Sales pre-license attendance policy: Attendance is mandatory. Missed hours must be made up and cannot be made up until conclusion of the classroom portion of the course. All make-ups must be completed within seven days after the conclusion of the classroom portion of the course. An individual will not receive a certificate of completion for the course until missed hours are completed. An absence of more than two days will result in termination of enrollment in the course with an option to attend the course at a later date or transfer to a distance learning format, which may involve a transfer fee. If absence results in termination of enrollment, no refund will be issued. 

• Sales and broker pre-license students have six months from the date of registration to complete the course.
• Student cancellations for distance learning programs must be in writing within two weeks of registration and prior to accessing the course work. Students will be refunded minus a $25 cancellation fee.
• Course materials must be returned at a student’s expense and in reusable and resalable condition. The request for cancellation will not be processed until materials have been received by the WRA.
• Registrations cannot be transferred between students.

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